Forgotten World Adventures
Details
Forgotten World Adventures is a tourism business offering activities focused on and around the Stratford-Okahukura railway line, which the company leased in 2011.
RailCarts (golf carts converted to run on railway lines) were FWA???s first inspirational concept. By the end of the 2015-2016 season over 18,000 visitors had travelled through the remote Ruapehu landscape and historic towns this way.
New for 2016-2017 is the purchase of a jet boat allowing a different perspective of the region from the waters of the Whanganui River. Combining the rail and river modes of transport offers a truely unique and fun way to explore a historical region of New Zealand.
There is nothing like RailCarting through remote landscapes, as a business or experience. It has captured the imagination of New Zealand and increasingly visitors from all around the world. Travelling at a steady 20km/h, RailCart passengers aged from 1 to 94 are led by FWA???s guiding team who tell fascinating stories of the region.
FWA has won business and tourism awards and has a 5 Star TripAdvisor rating.
Location & Directions
9 Hakiaha Street, Taumarunui NI 3920 New Zealand
Cancellation Policy
CANCELLATION/ REFUND POLICY
Forgotten World Adventures needs to be notified in writing of all cancellations. We realise circumstances change and we will work with you through any situation that might arise but the standard cancellation and refund policies will be the default: Cancellation of your booking must be in writing to either the Operator at bookings@fwa.co.nz (for direct or website bookings) or the authorised Agent through which your booking was made. If your booking was made through an authorised Agent, all amendments and cancellations must be made directly through the Agent and not with the Operator (the Agent may also levy cancellation charges in addition to those noted below – please check with the Agent at time of booking). When written notification has been received by the Operator, a fee will be levied to cover the costs incurred.
Multi-day and Combo Tours (The Epic, The Expedition, The Ultimate, Rail River Combo)
(i) Payment Terms - Multi-day and Combo Tours
– A 50% deposit must be received in order to confirm a booking.
– Full payment of invoice must be received 120 days prior to tour departure date.
(ii) Cancellation Policy - Multi-day and Combo Tours
Written notice of cancellation received 42 days or more from tour departure date:
– 20% of the total tour cost plus any third party cancellation fees is non-refundable. The balance will be refunded.
– or guests can choose to amend the tour departure date, subject to space and availability. There will be no charge for this amendment but any difference in price will be payable.
– or guests can transfer the tour pass to another named guest if they are able to travel on your booked dates.
Written notice of cancellation received 15 – 41 days from tour departure date:
– 50% of the total tour cost plus any third party cancellation feels is non-refundable. The balance will be refunded.
– or guests can choose to amend the tour departure date, subject to space and availability. There will be no charge for this amendment but any difference in price will be payable.
– or guests can transfer the tour pass to another named guest if they are able to travel on your booked dates.
Written notice of cancellation received 14 days or less than 14 days from tour departure date:
– 100% of the total tour cost is non-refundable. No refund available.
– or guests can transfer the tour pass to another named guest if they are able to travel on your booked dates.
After tour commencement:
No refund available.